Terms & Conditions

Please review these terms before confirming your booking with Easy Trip Travel.

The following Terms & Conditions govern the relationship between you, the client, and us, Easy Trip Travel. By making a booking with Easy Trip Travel, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. All information provided herein is published in good faith and is believed to be accurate to the best of our knowledge.

  1. Tour Planning & Assistance

    Upon receiving your booking request, our travel consultants will assist you in planning and customizing your tour according to your requirements, preferences, and interests. We aim to initiate the assistance process within 24 hours of receiving your request.

  2. Advance Booking Recommendation

    We recommend making your tour reservation at least 30 days prior to the intended travel date to ensure better availability of hotels, transportation, and other travel services.

  3. Booking Confirmation & Payment

    A booking will be considered confirmed only after receipt of the required 20% advance payment or full payment, as applicable. All quoted prices and rates are subject to change without prior notice until the booking is confirmed.

  4. Flight & Hotel Booking Payments

    If flight tickets are purchased through Easy Trip Travel, the full payment for the airline ticket must be received to secure the ticket. In addition, the applicable 20% non-refundable advance payment towards hotel and eco-tour/package services may be required.

  5. Option Date & Automatic Cancellation

    If the required payment is not received on or before the specified payment/option date, the booking may be automatically cancelled. Easy Trip Travel shall not be responsible for any booking cancellation, price change, loss of availability, or other consequences resulting from delayed or non-payment.

  6. Cancellation, Postponement & Amendments

    Requests for cancellation, postponement, revision, or amendment must be submitted within the applicable time period:

    • Lean Season (July to October): At least 7 days before departure.
    • Peak Season (November to June): At least 14 days before departure.
    • Super Peak Season: At least 30 days before departure, including Christmas, New Year, major holidays, festivals, and other high-demand periods.

    Any cancellation or amendment is subject to the terms and cancellation policies of the respective hotels, airlines, transport providers, and other service providers.

  7. Written Commitments & Unused Services

    Easy Trip Travel shall not be responsible for any commitment, promise, or arrangement that has not been confirmed by Easy Trip Travel in writing. Once the tour has commenced, no refund or exchange will be provided for any unused services, facilities, or portions of the package.

  8. Travel Insurance

    Travel insurance is not included in our tour packages unless specifically mentioned in the Sales Invoice. We strongly recommend that clients obtain comprehensive travel insurance covering medical emergencies, trip cancellation, baggage loss, delays, and other unforeseen circumstances.

  9. Events Beyond Our Control

    Easy Trip Travel shall not be held responsible for any loss, injury, damage, delay, disruption, or irregularity affecting the client or their belongings arising from circumstances beyond our reasonable control, including but not limited to natural disasters, adverse weather conditions, strikes, government restrictions, transportation disruptions, or other force majeure events.

  10. Scope of Services

    Easy Trip Travel's services will be limited strictly to the services and inclusions specifically mentioned in the Sales Invoice / Booking Confirmation. Any service not mentioned therein shall be considered excluded.

  11. Hotel & Resort Bookings

    Unless otherwise specified, hotel and resort bookings arranged through Easy Trip Travel are prepaid and are subject to the respective property's booking, cancellation, modification, and refund policies.

  12. Early Check-out / Reduction of Stay

    No refund will be provided if a client voluntarily shortens their stay, checks out early, skips any part of the tour, or chooses not to utilize any service included in the confirmed tour package.

Booking Acceptance: By confirming your booking with Easy Trip Travel, you acknowledge that you have read, understood, and accepted these Terms & Conditions.