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Refund / Cancellation Policy

Please review the applicable cancellation and refund terms before making a booking.

Cancellation Policy

This policy governs the relationship between you, the client, and Easy Trip Travel. The information provided below is published in good faith and is intended to clearly explain the applicable cancellation terms for our travel services.

  1. Unutilized Services: No refund will be provided for unutilized hotel nights or other services, including those resulting from delayed check-in, early check-out or voluntary non-utilization.
  2. Bad Weather: In case of adverse weather conditions, re-booking may be considered subject to availability and applicable charges. Where permitted by the service provider, the booking may be transferable to another person.
  3. Complaints During the Trip: Any complaint regarding a hotel or service should be reported to the hotel/service provider and Easy Trip Travel immediately, while the service is being used, so that reasonable corrective action can be attempted. Easy Trip Travel will not be responsible for compensation for an issue that could reasonably have been rectified during the stay but was not reported.
  4. Confirmed Bookings / No-Show: Confirmed bookings are subject to the applicable refund terms stated below. No refund will be provided for a no-show or for cancellation made at the time of service, unless specifically agreed otherwise.
  5. Unavoidable Circumstances: No refund will be payable for services that cannot be provided due to circumstances beyond the reasonable control of Easy Trip Travel, including natural calamities, earthquakes, severe weather or other force majeure events, subject to any amount recoverable from the relevant service provider.
  6. Deposit: All deposit payments are non-refundable unless otherwise confirmed in writing by Easy Trip Travel.

Refund Policy

For eligible cancellations, the following retention charges may apply to the total package cost:

Cancellation Timing Retention / Cancellation Charge
More than 70 days before the arrival date 30% of the total package cost
Within 50–70 days before the arrival date 40% of the total package cost
Within 30–50 days before the arrival date 50% of the total package cost
Within 10–15 days before the arrival date, or non-utilization of the booking No refund

Airfare: Cancellation charges of ₹2,000 per seat may apply, subject to the airline's applicable fare rules and cancellation conditions.

Train Tickets: Cancellation charges may be 60% of the total ticket fare, subject to applicable railway rules and fare conditions.

Volvo / Bus Tickets: No refund will generally be provided for cancelled or unused Volvo/Bus tickets, subject to the applicable operator's terms.

Additional Cancellation / File Charges: In addition to the applicable cancellation amount, 10% of the total booking amount may be charged as file/administrative charges where a cancellation is requested before the applicable cancellation period.

Actual refund eligibility may also depend on the cancellation terms of the hotel, transportation provider, airline, railway or other service provider involved in the booking.

Contact Us

For cancellation or refund-related queries, please contact:

Easy Trip Travel
34, Corner Market, Malviya Nagar, New Delhi – 110017
Email: contact@easytriptravel.com
Phone / WhatsApp: 7217663309
Website: www.easytriptravel.com

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